Issue: Having to log back in on Apple devices on a Cisco wireless guest network
I'm documenting this for my own reference as much as anything, to avoid having to look this information up (yet again). (This description assumes that the use-case is for a guest network, but will apply to any layer-3 authenticated wireless network) It is a common occurrence on Cisco wireless networks (using a WLC of some type) to have complaints from guest users that they have to keep logging back in to the guest network after their device has gone in to sleep mode. They are often put in to sleep when they are enveloped in some type of holder or covering system that has a built-in magnet to make them sleep when they are not in use (this is very typical on iPad holders/covers). The reason for the annoying issue of having to log back in to the guest network is that the WLC has a user idle timeout setting which expires (by default) after 5 minutes. So, when a device is put in to sleep mode, the WLC will not hear from it for a while and then after 5 minutes will termi...